Effective June 1, 2026. Last updated September 25, 2026.
The Terms of Use Agreement (“Agreement”), created on the effective date and last amended on date above, is made between you (“user,” “you” or “your”), and:
Website URL: www.opaldentalrcm.com Company Name: Opal Dental RCM LLC Doing Business As (DBA): Opal Dental RCM Address: Canton, Mississippi, 39046 E-Mail: [email protected] Phone: (571) 208-2552 The owner mentioned above includes its affiliated companies, websites, applications, software, and tools (the “Company,” “we,” “us,” or “our”), and, with this Agreement, outlines the rights and obligations that you and all users share, as well as any other media form or media channel related or connected thereto (collectively, the “website”), for the purpose of making use of any of the content, software, or other tools on the website (“services”). CLIENT. A client (“client”) is any potential party that enters into an agreement with us to receive specified services or other contractual benefits. See SERVICES THAT WE OFFER. SERVICES THAT WE OFFER. To see a detailed list of the services that we offer visit https://opaldentalrcm.com/. An additional Service Agreement (“Service Agreement”) will be provided by us to our clients. The Service Agreement may list additional terms that are exclusively agreed upon between us and the client. We only provide services in the continental/contiguous United States and we reserve the right to refuse our services for any reason.
All or a portion of the services offered by the Company on the website are paid in accordance with the terms below:
We accept payment provided through a third party processing system such as Stripe at the time of the service per the Service Agreement. The forms of payment accepted are VISA, MASTERCARD, American Express, Discover, bank draft or check. We reserve the right, at any time, to reject payment for any reason.
Payments will be accepted on the provider website in the USD currency only.
Except when required by law, payments made by a user are not refundable by the Company. Refund requests are administered on a case-by-case basis and, if granted, do so at the sole discretion of the Company.
If any of the services offered by us are only available with a paid subscription, you will be billed monthly under the Service Agreement at the end of each period. With each successful payment, the subscription will automatically renew under the same conditions unless canceled.
You are entitled to cancel a subscription at any time with a 10 day notification and in accordance with the terms of the Service Agreement. Cancellation does not entitle you to a refund for any prior payments made.
If any changes occur to the subscription amount, you will be given notice of at least one (1) billing cycle prior to the change taking effect. Notice will be given by the e-mail on your registered account or profile.
Your access to and use of the website and the services is conditional upon your acceptance of and compliance with this Agreement, which applies to all the website’s visitors. If for any reason, you do not agree with any of the terms of this Agreement, you may not access the website or its services. Additionally, your access to and use of the services is also conditional upon your acceptance of and compliance with our privacy policy which describes our policies and procedures on the collection, use, and disclosure of your personal information which is initiated by and commences when you use the website. The privacy policy discloses details and discloses your privacy rights and protections under applicable laws. It is advised to read our privacy policy prior to accessing the website or its services.
This website is intended for dental practices and the people who run them, and it is not directed at children. We do not knowingly collect personal information from anyone under the age of thirteen (13); see the Children’s Online Privacy Protection Act, 15 U.S. Code § 6502. If you believe a child has sent us personal information, contact us and we will delete it.
We make no claim that the content of this website is appropriate or available in every location. Anyone who accesses it does so on their own initiative and is responsible for complying with their own local law. Any supplemental amendments or documents posted on the website after the effective date of this Agreement are expressly incorporated into it.
As a user of our services, it is prohibited to engage in the following activities:
It is our duty to respect the intellectual property rights of others. Therefore, it is our policy to respond to any claim that infringes on any trademark, copyright, or other intellectual property protected under law. If you are an owner of any protected intellectual property that you feel is being used without your authorization, you must submit notice to us by any of the contact details mentioned herein and include a detailed description of the alleged infringement. If any request is made, and it is determined that you are not the owner of the intellectual property or do not have the authority to act on the owner’s behalf, you may be held accountable for damages which may also include costs related to attorneys’ fees for such misrepresentation.
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Company with the following information in writing (see 17 U.S.C. 512(c)(3) for further detail):
Except as otherwise indicated, all source coding, databases, functionalities, software, graphic designs, and media of any kind (e.g. audio, video, text, photos, etc.), content, trademarks, service marks, logos, and copyrights are considered to be intellectual and proprietary information (“intellectual property”). Such intellectual information is under our ownership and protected by local, state, national, and international laws and will be defended. No intellectual property is permitted to be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for commercial purposes without our express prior written permission.
You, as a user of the website or any of its services, agree to the following:
Our website or services may contain links to 3rd party websites or services that are not owned or controlled by us. Therefore, we assume no responsibility for the content, privacy policies, terms of use, practices, services, experiences, activities, or any other acts by 3rd parties. You acknowledge that if you are to be re-directed or forwarded to such 3rd party website, you hold us harmless and free of liability for any action that should occur on such websites, which may or may not include damages, losses, or any other claims.
To ensure the best experience for all users of our website and services, we reserve the right, in our sole discretion, to do the following:
Your access to and use of our website or services is conditional upon your acceptance of our privacy policy. Our privacy policy describes our rules and procedures on the collection, use, and disclosure of your personal information and details your privacy rights and how the law protects you and such data. It is recommended for all users to read to know their rights. Our privacy policy can be found at opaldentalrcm.com/privacy-policy. We maintain the right to store certain data that you have transmitted by the use of the website or any of our services. You are solely responsible for the data you transmit and how it relates to any activity you have undertaken when using the website and any of its services. Therefore, you agree that we have no liability to you for any loss, breach, or corruption of any data and hereby waive any right of action against us that may or may not arise from such loss, breach, or corruption.
We may terminate or suspend your access to the website for any reason and at our sole discretion, with or without prior notice. Upon termination, your access to the website and its services will cease immediately. If you wish to terminate your relationship with us, such termination can be made by simply discontinuing your use of the website and its services.
The laws governing the Company’s jurisdiction mentioned herein shall govern this Agreement, including your use and access to the website and services. Your use of this website and its services may be subject to other local, state, national, and international laws.
If you should raise any dispute about the website, its content, or any of the services offered, it is required first to attempt to resolve the dispute formally by contacting us.
If a dispute cannot be agreed upon by the parties, it shall be moved to mediation for a period of 30 days with at least 10 hours to be committed by each party in accordance with the procedures of the United States Arbitration & Mediation. All costs related to said mediation shall be shared equally by both parties.
If the dispute cannot be agreed upon during the mediation period, then the dispute will be submitted to binding arbitration in the jurisdiction of governing law. We maintain the right to bring proceedings regarding the substance of any dispute in the courts of the country where you or we reside.
It is recognized to you, as a user of the website and any services offered, that they are provided on an “as-is,” “where is,” and “as available” basis, including faults and defects without warranty. To the maximum extent permitted under applicable law, the Company, on its own behalf and those of its affiliates, licensors, and service providers, expressly disclaim all warranties, whether express, implied, statutory, or otherwise, with respect to the said website and any services offered, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, we provide no warranty or undertaking, and make no representation of any kind, that the content or any services provided will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, devices, or services, including operating without interruption, or meet any performance or reliability standards or be error and bug-free from any defects that can or will be corrected. Without limiting the foregoing, neither we nor any of our providers make any representation or warranty of any kind, express or implied, in regard to the following:
You agree to defend, indemnify, and hold us harmless, including any of our subsidiaries, agents, or affiliates and our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any 3rd party due to or arising out of the following:
Except as explicitly stated otherwise, any notices sent to us must be sent to [email protected]. Any notices sent to you regarding any communication that must be sent in accordance with this Agreement will be sent to the e-mail address you gave us. If notice is required to be sent via standard mail for legal or other purposes, the mailing address given under Website Owner & Contact Information should be used.
When accessing the website or any of its services, sending e-mails, online forms, electronic signatures, or any type or kind of electronic records or communication, you consent that all agreements, notices, disclosures, and other communications we provide to you in such manner satisfies any legal requirement that such communication should be in writing. You hereby agree that the use of such electronic means will be regarded as sufficient and be viewed as the same as its physical counterpart. Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in any of the methods below: Mail 1625 North Market Blvd, Suite N 112, Sacramento, California 95834 Telephone (800) 952-5210 (916) 445-1254
This Agreement and any policies or operating rules posted by us, on the website, or through any services or in respect to such constitute the entire Agreement and understanding between you, as a user, and us, as a Company. Our failure to exercise or enforce any right or provision of this Agreement will not operate as a waiver of such right or provision. This Agreement operates to the fullest extent permissible by law in accordance with the jurisdiction where we are located and to the protections that you, as a user, are entitled to in your jurisdiction. We reserve the right to assign any or all of our liabilities, services, and obligations to another party at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by an event beyond our reasonable control. If any provision, section, clause, or part of this Agreement is determined to be unlawful, void, or unenforceable, that said portion of this Agreement is determined to be severable and does not affect the validity and enforceability of any remaining language. It is understood that this Agreement does not create a joint venture, partnership, employment, or agency relationship between you and us, the website, or any of its services. You agree that this Agreement will not be construed against us by virtue of having drafted and published on the website for your review. Therefore, you agree to waive any and all defenses that may have been assumed under this Agreement and the lack of signing by any party hereto. If this Agreement has been translated, you agree that its original English text shall prevail in the case of a dispute.
Give us a call or send an email. We answer most inquiries within 24 hours.
