Privacy Policy

DISCLAIMER FOR CALIFORNIA USERS

Your privacy and rights under the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA) are important to us. We offer this document as a resource to view how we collect, manage, store, and use your Personal Information in the day-to-day running of our website. This Privacy Policy, intended for California residents, can be applied to all website users to disclose how we collect, manage, store, and use your Personal Information as defined under CIV 1798.140(v) of the California Consumer Privacy Act (CCPA).

THE BUSINESS

This Privacy Policy is between you and the following organization: Company Name: Opal Dental RCM LLC Address: Canton, Mississippi, 39046 USA Phone: (571) 208-2552 E-Mail: [email protected]

Website

Website URL: www.opaldentalrcm.com Website Name: Opal Dental RCM LLC

PERSONAL INFORMATION COLLECTED

Identifiers

A real name, the name of your practice, a postal address, a telephone number, an e-mail address, and anything else you choose to tell us in a message. We do not ask for and have no use for a Social Security Number, a driver’s license or passport number, or bank or payment card details, and you should not send them to us through this website.

Internet or Other Similar Network Activity

Which pages of this website you requested and when. We do not have your browsing history or search history from anywhere else, and we do not receive information about your interaction with advertisements, because we do not advertise.

Geolocation Data

The city, state, country and ZIP code that can be inferred from your IP address. We do not collect precise location: there is no Opal Dental RCM mobile application, and this website does not ask your browser for your location. The categories above are together referred to as “Personal Information.”

SOURCES OF INFORMATION WE COLLECT

Using the website

Our web server keeps ordinary access logs. These record your IP address, the pages requested, the time of the request, and the browser and operating system your device reports. We do not use advertising identifiers, and we do not collect GPS signals or information about nearby Wi-Fi access points or cell towers.

COOKIES POLICY

Our website sets two cookies, both of which are strictly necessary for it to work: one keeps your browsing session, and one protects forms against cross-site request forgery. We do not use cookies for advertising, tracking or analytics, we do not use web beacons or similar technologies, and we do not allow third parties to set cookies on our website. If you would like to know more about cookies generally, www.allaboutcookies.org explains how to remove them from your browser. Blocking the two cookies we set will stop forms on this website from submitting.

“Cookies” defined

A cookie is a small piece of data passed between your web browser and a website, and stored on your device. Cookies can be used to track interests and tailor advertising, and ours are not: they exist only so that a form you submit reaches us and is recognized as coming from you rather than from a forged request. Most browsers can be set to decline or delete cookies, and doing so will stop forms on this website from working.

First party cookies

A first party cookie is stored by the website you are visiting directly. Both of the cookies this website sets are first party cookies. We set no third party cookies, which are the kind created by another domain and commonly used for cross-site tracking, retargeting and advertising.

Essential cookies

Such cookies are technically necessary to provide website functionality. They act as a basic form of memory, used to store the preferences selected by a user on a given website or application. They are essential to browsing functionality and cannot be disabled by users. As an example, an essential cookie may be used to recognize a past user from having to log in each time they visit a new page in the same session.

Our website does not show advertisements to users. This includes affiliate ads or any products and services offered by 3rd parties.

HOW WE USE PERSONAL INFORMATION

We may use or disclose your Personal Information for the following purpose:

Offerings. To answer your enquiry and to provide the services you ask us about.
Obligations. To carry out any obligations for paid products, services, offerings, or any obligations under our terms and conditions or terms of use.
Feedback. To get feedback on website improvements and generally provide an overall better experience.
Testing. For testing, research, and analysis, of user behavior on the website.
Law Enforcement. To respond to law enforcement requests as required by applicable law, court order, or governmental regulations.
Intended Purpose. As described for the intended purpose when collecting your personal information.
Assessment. To evaluate or conduct a merger, divestiture, restructuring, reorganizing, dissolution, or outright sale, either wholly or partially, of our assets in which your Personal Information becomes a part of such sale. Our usage of your Personal Information may change over time, and when such changes occur, we will update this Privacy Policy accordingly.

SELLING PERSONAL INFORMATION

Our policy is that we DO NOT sell your personal information. If this should change, you will be notified and this Privacy Policy will be updated.

SHARING PERSONAL INFORMATION

We disclose your Personal Information to 3rd parties for business purposes. The general categories of 3rd parties that we share with are as follows:

Our 3rd party service providers that, without their services, our website would not be able to function in its current manner
Third (3rd) parties to whom you, or an authorized agent on your behalf, authorized us to disclose your Personal Information
Third (3rd) parties or affiliates in connection with a corporate transaction, such as a sale, consolidation, or merger of our financial institution or affiliated business; and -Other third (3rd) parties to comply with legal requirements or to disclose Personal Information to government authorities per the rule of law. In the last 12 months, it is recognized that we have disclosed the aforementioned categories of Personal Information for business purposes

YOUR RIGHTS AND CHOICES

This Section describes your rights and choices regarding how we collect, share, use, and protect your Personal Information, how to exercise those rights, and limits and exceptions to your rights and choices.

a.) Exceptions

The rights and choices in this Section do not apply to you if the information being collected is:

Aggregate consumer information
Deidentified Personal Information; and -Publicly available information

b.) Access to Information

If the above exceptions do not apply, and you have not made this request more than twice in a 12-month period, you have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months from the date we receive your request. Once we receive and confirm your request on your behalf, we will disclose it to you or your representative:

The categories of Personal Information we collect
The categories of sources for the Personal Information we collect
Our business or commercial purpose for collecting or selling such Personal Information
The categories of third parties to whom we sold or disclosed the category of Personal Information for a business or commercial purpose
The business or commercial purpose for which we sold or disclosed the category of Personal Information; and -The specific pieces of Personal Information we collected about you in a form that you can take with you (also called a “Data Portability Request”)

c.) Deletion (Erasure) Request Rights

You have the right to request that we delete any of your Personal Information that we collect from you and retain, subject to certain exceptions. Once we receive and verify your request, we will delete and direct our service providers to delete your Personal Information from our records unless an exception applies. We may deny your deletion request if retaining the Personal Information is necessary for us or our service providers to:

Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those for such activity
Debug to identify and repair errors that impair existing intended functionality
Exercise free speech, or exercise another right provided by law
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when the business’s deletion of the Personal Information is likely to render impossible or seriously impair the achievement of such research if you previously provided informed consent. -Enable solely internal and lawful uses of such Personal Information that are compatible with the context in which you provided it

d.) Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, deletion rights, or any other rights mentioned herein, a consumer or a consumer’s authorized agent may submit a verifiable request to us by using the contact details mentioned herein.

e.) Requests

You may only make a verifiable consumer request for access or data portability in relation to this Section. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information is related to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided via a verifiable consumer request to verify the requestor’s identity or authority to make the request.

f.) Authorized Agent

An authorized agent is any person or legal entity registered with the Secretary of State or similar office that you have authorized to act on your behalf. If a request is made by an authorized agent acting on your behalf, we may require the following:

Submission of evidence by you with your permission for the authorized agent to submit a verifiable request on your behalf
For you to directly acknowledge, via electronic communication, that the authorized agent is allowed to act on your behalf
Require the authorized agent to verify their identity; or -For a power of attorney document to be submitted that is signed in accordance with state law. We reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf and cannot verify their own identity to us

g.) Response Timing and Format

As required under privacy laws, we agree to respond to any verifiable consumer request within 45 days of its receipt. If we require more time, with a maximum of 90 days, we will inform you, in writing, of the reason. Such notification will be by e-mail unless there is another preferred communication method provided. If applicable, the response we provide will also explain the reasons we cannot comply with a request. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the Personal Information from one entity to another entity without hindrance. No fee will be charged to process or respond to your verifiable consumer request.

h.) Right of Non-Discrimination

We do not discriminate against you for exercising any of your rights in this Privacy Policy and under applicable laws. Unless permitted by law, we will not:

Deny you goods or services
Charge you different prices or rates for goods, services, and offerings, including through granting discounts or other benefits, imposing penalties; or -Provide you with a different level of quality of goods or services

CHANGES AND AMENDMENTS

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we agree to notify you by e-mail or other preferred communication methods.

LINKING TO THIRD PARTIES

We may provide links to 3rd party sources such as websites, applications, content, or software (“3rd Parties”). When you use a link online to visit 3rd Parties, you will be subject to their privacy policy and the jurisdiction of governing law. It is recommended to familiarize yourself with its terms and disclosures regarding your Personal Information. We are not responsible for the handling of your Personal Information when using, accessing, or visiting 3rd Parties.

SECURITY & PROTECTION

We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to Personal Information. This includes device safeguards used in accordance with industry standards. It is understood by you that the Personal Information you submit to us electronically may not be secure when it is transmitted to us. Specifically, we recommend that you do not use unsecured or public channels to communicate sensitive or confidential information.

CONTACT

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Information, your choices, or your rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at [email protected].